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TAX & CUSTOMS DUTIES
DO I NEED TO PAY IMPORT TAXES AND TARIFFS?
Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country according to the local regulations.
Electronic items are the most commonly taxed items, we recommend you to investigate in this regard.
BOOX can’t give you advice or information about tax rates and customs charges in your country.
We advise you to find out about the local regulations prior to ordering from us.
Please note that ALL import taxes / duties are the buyer’s responsibility. BOOX is not responsible for any tax invoice charged on its products. If you are worried about the possible high tariffs with your order, you could contact Booxshop via firstname.lastname@example.org first to make some adjustments.
HOW CAN I FIND OUT ABOUT MY LOCAL IMPORT TARIFFS?
Every country is different; our advice is checking with your local council, post office or government tax department. A search online may provide the insight you need to find out what the tax is likely to be. And the HS code for e-reader is 8471301000.
Due to the international payment and shipping condition, customers' refund request will be rejected or, only get a partial refund in the following circumstances:
1.Refund request will be rejected if the product has been shipped.
2.Customers will be charged transaction fee to cancel a confirmed order for personal reason.
3.Customers must be responsible for shipping fee and customs to return the products without hardware issues.
4.Customers must be responsible for customs and tariffs, refund request for this reason will be rejected.
Customers will be charged administration fee if refuse to pay customs and tariffs.
If you wish to cancel the order,please contact us or send the email to email@example.com.