Due to the holiday of Chinese New Year, we kindly ask for your understanding that shipment from China will be suspended until 3rd Feb. Shipment from the US will not be affected by the holiday and only available for the US and Canada.

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Tariff Refund Offer for

BOOX Max2 Pro

Those orders for BOOX Max2 Pro placed on BOOX Shop could enjoy an import tariff refund (excl. service charges and handling fees). This offer is valid until 2nd Feb.

Forbes

Its tagline “Like a tablet, unlike any tablet” is spot on - Max3

Forbes

PCMAG

It is a gorgeous device for reading and taking notes - Max3

PCMAG

TECHRADAR

If you want to go paperless and you regularly edit or mark-up big A4 documents, Max3 is a terrific device.

TECHRADAR

Liliputing

It got a bunch of features that make it more like a multi-purpose tablet - Max3

Liliputing

DIGITAL TRENDS

New Boox Note Pro is all the ebook reading device you’ll ever need.

DIGITAL TRENDS

TELEREAD

Onyx Boox Max 2 is great at displaying PDFs and other ebooks in full size on a 13.3″ screen. I’m grateful for the chance to try one out and play with it, and I wouldn’t mind at all keeping and using it if someone were to give me one gratis.

TELEREAD

Alva Ono

All Perfect !! I have three sites with magento , this theme is the best !! Excellent support , advice theme installation package , sorry for English, are Italian but I had no problem !! Thank you!

Alva Ono

To BOOX fans

These 10 years are quite a time. Together with our loyal supporters like you, we have been growing up.

And one day, we will achieve our ultimate goal--Make E-ink technology be accessible to everyone.

We may be not strong enough but we would like to do our best.

If we are not able to meet your requirements for now, please give us more time.

Things are going to come true.

Onyx Team

Brand New & Genuine Products

Deals & Promotions

Online Support

One-year Warranty

Product List

Frequently Asked Questions

The Booxshop could accept Paypal now and other kinds of payment methods such as Visa, Mastercard and others will be available in the future.

Booxshop is only available for the USA,Japan,China, Europe, South Korea, Taiwan, Singapore, Philippines,Vietnam,Thailand,Australia,Canada, Israel,Kuwait,Saudi Arabia and United Arab Emirates for now, and will open progressively for other countries. The shipping costs may vary depending on your shipping address, country, and region. The best way to calculate the shipping cost is to add the product you’d like to your shopping cart and proceed to checkout. At checkout, you can input your shipping information without entering any billing information and get the shipping cost for your order.

Booxshop will choose well-known courier companies for international shipping, such as DHL, FedEx, UPS and others. If you do have a special requirement for the courier, please leave a message when you order from Booxshop. The courier will ship the goods to the shipping address instead of local post office. As for the accessory order only, Booxshop will choose 4PX as courier for lower shipping cost.

When receiving an order, usually it will take 1-3 business days to prepare the products prior to shipment. Once your order is ready for delivery, you will receive an email and SMS notification from Booxshop with the tracking ID.

The estimated shipping time for normal order will vary from different warehouses. For the warehouse in the US, it will be around 2-5 working days to US and 6-11 working days to Canada. For the warehouse in UK, it will be around 2-7 working days within Europe. For the warehouse in China, it will be around 5-15 working days. *Please note that there will be shipping delay because of the public holidays in China or your country, such as the Christmas or New Year holiday.

Learn more about Taxes via https://shop.boox.com/pages/tax-customs-duties. If you are worried about the possible high tariffs with your order, you could contact Booxshop via community@boox.com first to inquire about the tax or ask for adjustments.

According to the Chinese related policies, there is a one-year warranty for any product purchased from BooxShop. The specific policies are shown via https://www.boox.com/support/warranty-boox/ and you could learn more about what are under the scope of warranty and what are beyond the scope of warranty.

No, you won’t. Everything sold on Booxshop are brand new and genuine, which are directly provided by Boox manufacture in China. We could promise that you won’t get an already used product from official Booxshop. What is more, we could provide the responsive and comprehensive after-sales service since we are the official online shop of Onyx Boox.

As we know, the latest version of Android is 9.0 whereas the Android 6.0 is the highest system version for all e-Readers in the world. However, due to the new Google policy, and Google's algorithm has been constantly changing, Google's update sometimes just focuses on the newest Android version and lose sight of the previous version. That's why some devices will be prompted for failure to pass the certification sometimes.   Android is an open source system and it has strong compatibility. We believe that Android is an appropriate system for a multifunctional e-reader.

Below is the instruction to enable your Google Play in your device. Please go to Settings --- Apps --- Enable Google Play --- GSF ID to active the Google account first. After 5 minutes, you can try to reboot your device and sign in the Google Play account. You could learn more from this video: https://youtu.be/QL7tF8cIfKE

Booxshop is committed to providing high-quality products with competitive prices for customers. Booxshop will have a 30 days price match from the time of delivery, and we will refund the difference if you found the price lower than the one when you bought from Booxshop. *Please note that promotion orders are excluded, including but not limited to the orders with free shipping, free accessories and promotion codes.

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